Our Flexible Booking Policy
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Our Flexible Booking Policy

 

We want you to have a great experience with us from beginning to end and so in these uncertain times, we have created a way for you to book with confidence and peace of mind.

Our Peace of Mind promise means that if you decide to make a new booking for a tour now and your plans change, you can choose to move your booking date* or convert what you've paid to credit. You can then use this credit to book a new tour or even cancel* with a full refund.

To make your life even easier, you can now book a tour and only pay a 50% deposit. The rest can be paid later*.

Change your booking date

If your circumstances change, you can easily move your tour booking. Provided we have availability on your new date and your request is more than 24 hours from the original start date and time, you can change your booking with us. No hassle, no extra cost.

Change your tour
 

If you decide you would like to change to a completely different tour, that's no problem. Provided that we have availability on your new tour and you are more than 24 hours from your original tour's departure, then that's fine. Any difference in price will simply be extra or refunded.

Convert to credit
 

If plans go wrong but you aren't sure when you will be able to travel, don't worry. You can convert what you have paid into a credit that you can then use against a future booking when your plans become clear again.

Cancel your tour
 

If things go horribly wrong for you and you need to cancel everything, then provided that you are more than 24 hours from your tour's departure we can arrange to give you a full refund.

Pay only 50% now
 

When you book a tour today you can choose to pay for the tour in full or to pay only 50% as a deposit and then pay the remainder no less than 30 days before your tour begins.

 

Please refer to our booking conditions for full details of these offers.

 

*Date changes are subject to availability. Cancellations accepted up to 24 hours before travel. Full payment for tours must be received at least 30 days before the tour begins.